Customer Analyst - Export

Your Job

Are you someone who finds order in complexity—and thrives when helping things flow seamlessly?

As a Customer Analyst at Kimberly-Clark, you'll be at the heart of our supply chain, making sure our products reach customers smoothly and efficiently. You’ll manage inventory levels for key accounts, fulfill orders on time, and use data to identify and resolve any gaps in the order fulfillment process. From stock replenishment to export documentation, you’ll be the trusted link between our internal teams and our valued customers.

If you love logistics, enjoy solving problems with data, and want to work for a company whose products you see every day, this might be your ideal next role.

About Us Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth, and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You’re a logistics thinker with a service-first mindset. Whether you’re analyzing data or communicating with a customer, you bring accuracy, professionalism, and a drive for improvement.

We’d love to meet you if you:

• Have a bachelor’s degree in a related field (Supply Chain, Business, Operations).

• Bring 1–2 years of experience in order fulfillment, inventory planning, or customer logistics.

• Are comfortable working in 5:00 P.M to 2:00 A.M shifts

• Are comfortable with Excel and other Microsoft Office tools; knowledge of EDI, VMI, or CMI systems is a plus.

• Are highly organized and detail-oriented.

• Have strong written and verbal communication skills.

• Are proactive, analytical, and collaborative—able to work with teams across supply, sales, and logistics.

• Understand how to prioritize tasks and manage deadlines in a dynamic environment.

• Are eager to learn and contribute to process improvements.

 Responsibilities

As a Customer Analyst, your day-to-day will include:

• Managing customer inventories to align with service level agreements and inventory turn objectives.

• Coordinating end-to-end order fulfillment, including export documentation, delivery scheduling, and system updates.

• Acting as the primary point of contact for customer buyers—ensuring professional, timely communication.

• Reviewing systems and daily reports to proactively identify order delays, stock issues, or inefficiencies.

• Supporting sales forecasts and promotional planning by spotting gaps and collaborating with customer teams.

• Maintaining accurate documentation in systems like Electronic Data Interface (EDI), Vendor Managed Inventory (VMI), or Co-Managed Inventory (CMI).

• Supporting continuous improvement by proposing enhancements to inventory or fulfillment processes.

• Addressing discrepancies in promotional forecasts and coordinating resolutions with business development teams.

• Providing backup and support to peers, ensuring full team delivery across customer needs.

• Building lasting relationships with customers through clear communication and proactive problem-solving.

To Be Considered Click the Apply button and complete the online application process. A member of our fabulous recruiting team will review your application and then get in touch with you if you seem like a good fit for this role to begin the official interview process. To prepare for the interview process, you can check out the Careers area on our website.

And finally, the fine print… For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.

LI-Hybrid