IFP Digital Innovation Lead

Location: This role offers flexibility of working remotely.

You were made to do this work: designing new technologies, diving into data, optimizing digital experiences, and constantly developing better, faster ways to get results. You want to be part of a performance culture dedicated to building technology for a purpose that matters. You want to work in an environment that promotes sustainability, inclusion, wellbeing, and career development. In this role, you’ll help us deliver better care for billions of people around the world.  It starts with YOU. 

As the Digital Innovation Leader for International Family Care and Professional (IFP), you will have a chance to make a real impact by imagining and inventing the future, co-creating it with Business stakeholders, and executing MVPs & Pilots.

This is a critical role reporting into the Director of Digital Marketing in IFP, working across both consumer and professional to help infuse human-inspired digital innovation into the life of our market-leading brands, and in service of our consumers, customers and the business.

Key Responsibilities

• Lead and manage IFP’s AI and Generative AI program, identifying and prioritizing high-impact use cases.

• Translate AI opportunities into business value within the Consumer Packaged Goods (CPG) industry.

• Build and maintain a pipeline of innovation initiatives, supported by business cases.

• Develop and deliver GenAI training programs across the global IFP organization.

• Design and implement digital customer experience (CX) strategies aligned with business goals.

• Identify and enhance key consumer touchpoints to improve CX outcomes.

• Drive ideation, pilots, and proof-of-concepts for new digital capabilities.

• Collaborate with digital marketing and engineering teams to execute and scale innovation pilots.

• Define KPIs and success metrics; present pilot outcomes to leadership.

• Partner with business leaders to align digital innovation with strategic priorities.

• Scout and evaluate emerging technologies and startup partnerships.

• Build a network of external innovation partners and thought leaders.

• Promote a culture of innovation through events, mentoring, and capability-building.

• Act as a digital mentor and intrapreneur, driving disruptive innovation across the segment.

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.
You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our technical roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

• Bachelor's degree is required; Extensive experience working in the digital and/or innovation space

• Experience managing and driving innovation projects or experience working in an innovation lab environment

• Strong understanding of business strategy, deep technology skills and a creative mindset

• Prior proven experience with early or growth stage start-up, or experience providing advisory/mentorship of start-ups

• Strong, active regional/local ecosystems linkage (e.g. Start-ups, Founders, VCs, Incubators, Accelerators, Academia)

• Skilled at managing stakeholders (internal or external), presenting & defending business cases for new ideas & initiatives

• Excellent relationship building skills (collaboration, facilitation, communication), and the ability to effectively engage business team members; Effectively manage ambiguity, uncertainty, change and conflict

• Verbal and written fluency in English is mandatory

• Ability to work in a virtual team which may work across distance (remote), cultures and time zones, in a matrix with multiple reporting lines, and may extend outside the K-C organization including suppliers, partners and customers.

Total Benefits

We offer competitive pay and benefits to employees and reward excellence and performance.  Our belief in promoting a healthy work-life balance drives us to support our employees’ total well-being, offering comprehensive benefits not limited to gym memberships, private medical insurance, dental cover, employee assistance programme, cycle to work scheme, critical illness cover, travel insurance and a market leading defined contribution pension scheme.

Certain benefits, such as flexible work schedules and parental leave, can be tailored to meet specific individual needs, giving our employees the flexibility to manage their commitments inside and outside of work. We are proud to be rated as a top 100 workplace for working mothers for two years in a row.

To Be Considered

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world.  We actively seek to build a workforce that reflects the experiences of our consumers.  When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role.

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